Cancellation & Refunds Policy

Freelance Services

Payments are milestone-based; each milestone covers its documented deliverables and the work invested.
Milestone payments become non-refundable once the client provides approval.
If you cancel during an active milestone, any refund is calculated pro-rata for remaining work minus completed effort and any used revision rounds.
Each milestone includes two revision rounds; additional rounds incur extra charges.
Refund or revision requests must be submitted within 7 days of milestone delivery.
Refund eligibility is reviewed within 7 business days and, if approved, funds are released within 14 days.

Digital Products (Templates, Code, Downloads)

All digital goods are non-refundable because delivery is instant.
Duplicate purchases reported within 7 days qualify for a full refund on the duplicate item.
Download links remain active for 30 days; expired links can be renewed upon request.
Products carry a non-transferable license for personal or commercial use; resale or redistribution is not allowed.
Store credit may be issued instead of a cash refund at the seller's discretion.

We do not sell or ship physical goods. All offerings are fulfilled digitally.

Subscriptions

Plans auto-renew monthly or annually until canceled.
Upgrades or downgrades take effect at the next billing cycle; charges are not prorated mid-cycle.
Failed payments are retried three times over five days before access is suspended.
Cancellations take effect at the end of the paid period; no refunds are issued mid-cycle.

How to Request a Refund or Cancel

Email contact@vasukommi.dev with your order ID, proof of purchase, and the reason for cancellation or refund. Identity verification may be required before processing.

If you are unsatisfied with the outcome, you may request escalation via mediation or arbitration as outlined below.

Dispute Resolution & Governing Law

Disputes should first be addressed through mediation or arbitration prior to court proceedings.
These policies are governed by the laws of India, and Indian courts hold jurisdiction.

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